Customer Service Representative - State Farm Agent Team Member
Full Time • York - PA - 17408
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has been serving the community since 2008, with a second location added in 2020. We’ve grown into a strong team of eight and continue to expand while maintaining a close-knit, supportive environment.
I was introduced to the industry through my mom, who was also a State Farm agent, and that early exposure helped shape my passion for the business and building a team that works well together. I’m married with two kids, and we stay involved in the community by supporting local charities and hosting community events throughout the year.
For our team, we offer PTO, holiday pay, health benefits, a Simple IRA, reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is positive, collaborative, and team-oriented - we genuinely enjoy working together. We’re looking for someone who is hardworking, organized, and strong in sales, with a friendly, upbeat attitude and a desire to grow as part of a supportive team.
ROLE DESCRIPTION:
Our agency has been serving the community since 2008, with a second location added in 2020. We’ve grown into a strong team of eight and continue to expand while maintaining a close-knit, supportive environment.
I was introduced to the industry through my mom, who was also a State Farm agent, and that early exposure helped shape my passion for the business and building a team that works well together. I’m married with two kids, and we stay involved in the community by supporting local charities and hosting community events throughout the year.
For our team, we offer PTO, holiday pay, health benefits, a Simple IRA, reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is positive, collaborative, and team-oriented - we genuinely enjoy working together. We’re looking for someone who is hardworking, organized, and strong in sales, with a friendly, upbeat attitude and a desire to grow as part of a supportive team.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Nicole Grove - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $48,000.00 - $55,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Nicole Grove - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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